I have been here at The Charleston for 20months now. I had a sudden experience of the water heater breaking down in my apartment, no hot water early Saturday morning.
I emailed the Manager Alexis right away for help. Before 9am Tory of Maintenance stopped by thinking maybe the pilot just needed to be lit but came across a problem. Within minutes he returned to let me know a call was placed to have someone come by to look at it. Before the end of the day a new water heater was installed.
I must say I am soooooo happy living here at The Charleston. Alexis and her Maintenance Guys Tory and Tony take great care and pride in keeping the residents here feel comfortable and safe.
The Charleston, you are AWESOME!!!