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APARTMENT REVIEWS IN Sacramento

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RESIDENT REVIEWS

See what other people are saying about The Charleston apartments! At The Charleston, we value all our residents voices, and can’t wait for you to see our apartments for yourself.

Check out some of the positive reviews of The Charleston


A
02/03/2023

I’ve been living here for almost 9months now and have no complaints other than the appliances falling apart which has been addressed. Brianna and Marquis are professionals. They are so knowledgeable, attentive to the needs of tenants, and very nice. Since I inquired, Brianna has walked me through the whole process while I was still on the East Coast. She sent me photos of available units as I never got to see the unit before I moved in. She took the time and had to go back multiple times for me which I’m so thankful for. When she’s not around, Marquis doesn’t hesitate to jump in to assist. The maintenance guys are also very helpful and nice. I love chatting with them, they’re very personable. They know what they’re doing and I never had to wait more than a day or 2 to get anything fixed or get my issues addressed. If it doesn’t get fixed in the same day, they’ll stop by and give me an update. I really appreciate that. Overall, they do a great job at maintaining the property and keeping it clean. When the storms hit, the panels in my patio as well as my neighbors were damaged and it didn’t take them very long to attend to it, which I appreciate. The online portal to submit a work order and pay monthly is also very easy to navigate. I especially love the gym door that was installed last year. When there was an issue with my fob, Marquis addressed it immediately. Only other issue which I know they can’t control is having tenants allow young children use the facility after hours. I’m for kids working out and staying active but it’s very unsafe for them to be in there playing with the equipments. The Charleston also in such a great location, close to every essential store & shopping centers. I wouldn’t walk around the block but the location is very convenient and it would be very hard to let go of this apartment when the time comes.

G
12/26/2022

Management here is amazing. The place is clean. Maintenance is timely and kind if you are kind. The only downside is the neighborhood/location, but once you are inside the gates you feel more at home.

S
04/21/2022

Vry nice cool place

E
12/17/2021

I moved out and forgot a package but the lovely staff was kind enough to hold my package for me until I was back in town and able to pick it up. I can not say enough good things about this place and the amazing office/maint. Staff, so sad I had to move! Recommend for any first time renters. :)

B
09/23/2021


T
09/23/2021


S
09/02/2021

I have been having a great experience living at the Charleston. Clean and organized. On top of that management really know how to make residents feel valued,. Huge shout out to Brianna, Alexis, and Tori! Thanks

T
09/01/2021

I have lived here for 2 years. It has been a wonderful experience with Alexis as a property manager and Brianne as the assistant they are so helpful and I love them. Any time I've needed their help they have been there to assist me whenever they can. When I needed to just talk they have always been there to listen they are two of the most wonderful people that I have met in my life.

T
09/01/2021

I have lived here for 2 years. It has been a wonderful experience with Alexis as a property manager and Brianne as the assistant they are so helpful and I love them. Any time I've needed their help they have been there to assist me whenever they can. When I needed to just talk they have always been there to listen they are two of the most wonderful people that I have met in my life.

J
08/31/2021

Bro and the team were extremely helpful throughout the application process and they communicate extremely well and efficiently


The reviews displayed on this page represent a selection of positive feedback from our customers. Not all reviews are shown, as we prioritize showcasing the most favorable experiences to highlight the quality and satisfaction of our products/services. The views expressed in these reviews are those of the individual customers and do not necessarily reflect the opinions of everyone who has used our products/services. We strive to provide an honest representation of customer satisfaction, but we cannot guarantee that every customer will have the same experience.

Call Us
(855) 481-5238
Address
4337 Norwood Ave
Sacramento, CA 95838
Office Hours
Monday - Saturday: 09:30 AM - 04:00 PM
Sunday: Closed
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