Welcome to The Charleston

Member Services

Stars: 5

I recently moved in to the Charleston Apartments and I must say I am very Satisfied. The Leasing office was very Nice and made this whole process 10x easier… Jade was amazing and very accommodating to my needs . Also the maintenance guy was awesome if I had any issues he was able to help me with no hesitation. Super glad i decided to move here

Sep 22, 2023

Bella Mendez

Stars: 5

The manager Alma is very professional and provides the best customer service! The assistant also helps make the transition smooth if you have an idea on when your available to move in. Lastly the property is veryy family friendly which is a great plus especially if you have little ones.

Sep 08, 2023

Roberto Godinez

Stars: 5

Today we were helped by Jose, maintenance worker from a different property, and he was great. Very professional and went above and beyond work request. While working on replacing fire alarms and kitchen light he notice that the toilet paper holder was loose and offered to get it fixed. Would definitely want to work with him again.

Aug 22, 2023

Jasmine Cline

Stars: 5

Love it here!

Apr 05, 2023

Anna Avendano

Stars: 4

I’ve been living here for almost 9months now and have no complaints other than the appliances falling apart which has been addressed. Brianna and Marquis are professionals. They are so knowledgeable, attentive to the needs of tenants, and very nice. Since I inquired, Brianna has walked me through the whole process while I was still on the East Coast. She sent me photos of available units as I never got to see the unit before I moved in. She took the time and had to go back multiple times for me which I’m so thankful for. When she’s not around, Marquis doesn’t hesitate to jump in to assist. The maintenance guys are also very helpful and nice. I love chatting with them, they’re very personable. They know what they’re doing and I never had to wait more than a day or 2 to get anything fixed or get my issues addressed. If it doesn’t get fixed in the same day, they’ll stop by and give me an update. I really appreciate that. Overall, they do a great job at maintaining the property and keeping it clean. When the storms hit, the panels in my patio as well as my neighbors were damaged and it didn’t take them very long to attend to it, which I appreciate. The online portal to submit a work order and pay monthly is also very easy to navigate. I especially love the gym door that was installed last year. When there was an issue with my fob, Marquis addressed it immediately. Only other issue which I know they can’t control is having tenants allow young children use the facility after hours. I’m for kids working out and staying active but it’s very unsafe for them to be in there playing with the equipments. The Charleston also in such a great location, close to every essential store & shopping centers. I wouldn’t walk around the block but the location is very convenient and it would be very hard to let go of this apartment when the time comes.

Feb 03, 2023

Grace Dearmin

Stars: 5

Management here is amazing. The place is clean. Maintenance is timely and kind if you are kind. The only downside is the neighborhood/location, but once you are inside the gates you feel more at home.

Dec 26, 2022

Suresh Turan

Stars: 5

Vry nice cool place

Apr 21, 2022

Emily Laguna

Stars: 5

I moved out and forgot a package but the lovely staff was kind enough to hold my package for me until I was back in town and able to pick it up. I can not say enough good things about this place and the amazing office/maint. Staff, so sad I had to move! Recommend for any first time renters. :)

Dec 17, 2021

Brianna Fernandez

Stars: 5

Sep 23, 2021

Tory Samborski

Stars: 5

Sep 23, 2021

Heather Talampas

Stars: 5

Diamond in the rough! You only need to check the 3 other complexes at the intersection to see the difference. Top 2 complaints at EVERY apartment complex: parking and loud neighbors. Still not enough parking, but both my upstairs and next door neighbors have both had newborns since moving in, and I haven't heard their babies! I have lived here for over 2 years now, and through 2 different management companies (apparently the current was the 3rd in 2 years) - and I can confidently state that this property has been improving. Alexis and Bree in the office are great (I've seen firsthand their patience and professionalism with the craziness that comes at them), and Tony and Tory (maintenance) are always friendly and helpful. The lights are finally all on, and the gates now stay closed, which help the property to be safer and cleaner. The pool area was refurbished and re-opened last year with bbqs and a grassy area replacing an old tennis court. The clubhouse (*gym* + office) were remodeled, improved, and re-opened last year too. Close to I-80, and next to a shopping center with a grocery store, I'd still say one of my favorite things is having a washer and dryer in my unit. Dishwasher is a close 2nd, as I didn't have one at my last place.

Sep 23, 2021

Sergio Fernandez

Stars: 5

I have been having a great experience living at the Charleston. Clean and organized. On top of that management really know how to make residents feel valued,. Huge shout out to Brianna, Alexis, and Tori! Thanks

Sep 02, 2021

Talia Carthen

Stars: 5

I have lived here for 2 years. It has been a wonderful experience with Alexis as a property manager and Brianne as the assistant they are so helpful and I love them. Any time I've needed their help they have been there to assist me whenever they can. When I needed to just talk they have always been there to listen they are two of the most wonderful people that I have met in my life.

Sep 01, 2021

Talia Smith

Stars: 5

I have lived here for 2 years. It has been a wonderful experience with Alexis as a property manager and Brianne as the assistant they are so helpful and I love them. Any time I've needed their help they have been there to assist me whenever they can. When I needed to just talk they have always been there to listen they are two of the most wonderful people that I have met in my life.

Sep 01, 2021

Jaysson Taylor

Stars: 5

Bro and the team were extremely helpful throughout the application process and they communicate extremely well and efficiently

Aug 31, 2021

Sergio F.

Stars: 5

Great people and quick to respond. My garbage disposal went out and it was back and running within 2 hours of my service request. Security and a gated...

Aug 31, 2021

Azucena Graciano

Stars: 5

Beautiful property! Bri in the office was so sweet and helpful. She helped my roommate Shalissa and I feel comfortable and answered all our questions. If you stop by, I recommend you speak with Bri she truly goes above and beyond!

Aug 20, 2021

Daryl H.

Stars: 4

The Charleston Apartme nts has has vastly impoved in the last 2 years. Alexis, Tony, Tory, and Breanna! No wonder it's full.

Aug 11, 2021

Daryl H.

Stars: 4

The Charleston Apartme nts has has vastly impoved in the last 2 years. Alexis, Tony, Tory, and Breanna! No wonder it's full.

Aug 11, 2021

Jordan C.

Stars: 4

I don't even live here, but hats off to the staff who had to constantly hear/read Daryl H.'s autobiography . I know more about him than the actual apartment...

Aug 02, 2021

Lindsie S.

Stars: 5

I just got the keys to my new place yesterday so I honestly can't provide an accurate review on what living here is like (yet), but I can say the property...

May 13, 2021

Lindsie S.

Stars: 5

I just got the keys to my new place yesterday so I honestly can't provide an accurate review on what living here is like (yet), but I can say the property...

May 13, 2021

Daryl H.

Stars: 4

And now the rest of the story. After the property manager stated that the main gate and individual gates would be fixed on April 6th, or at least started...

Apr 19, 2021

Daryl H.

Stars: 4

And now the rest of the story. After the property manager stated that the main gate and individual gates would be fixed on April 6th, or at least started...

Apr 19, 2021

Gina Martinez

Stars: 5

I have been here at The Charleston for 20months now. I had a sudden experience of the water heater breaking down in my apartment, no hot water early Saturday morning. I emailed the Manager Alexis right away for help. Before 9am Tory of Maintenance stopped by thinking maybe the pilot just needed to be lit but came across a problem. Within minutes he returned to let me know a call was placed to have someone come by to look at it. Before the end of the day a new water heater was installed. I must say I am soooooo happy living here at The Charleston. Alexis and her Maintenance Guys Tory and Tony take great care and pride in keeping the residents here feel comfortable and safe. The Charleston, you are AWESOME!!!

Apr 19, 2021

Daryl H.

Stars: 4

Due to a misunderstanding and the virus I'm revising my review again. The Charleston really does deserve 4-stars. Check it out!

Apr 14, 2021

Nina Inniss

Stars: 5

Shout out to the crew. They always keep the property amazing and fix things quickly. The office staff is amazing to deal with. Love living here

Apr 06, 2021

Daryl H.

Stars: 5

I'm so very proud of the Charleston Apartments and it's whole crew starting with Alexis, the property manager. I've always said it like is. I only have one...

Mar 27, 2021

Toccara W.

Stars: 5

I Went to apply for a apartment today and Brianna Guzman was so kind and sweet to my mom. She even offered to hold my mom's purse as she went to look at...

Mar 05, 2021

Daryl H.

Stars: 4

They just finished my individual building replacing the buildings siding. The contacting crew did an outstanding job. The foreman and his guys were...

Jan 22, 2021

Gina Martinez

Stars: 5

Alexis, you are the BEST of the Best!!!! I moved here from Orange County Southern California 17months ago. Thank youuuuu for all the help and support I received in 2020 and I’m continuing to receive in this New Year 2021!!! Charleston’s Maintenance Guys makes living here sooooo comfortable, they do great work around here and it’s because of You!! Thank youuuuu thank you!!!!! I look forward to spending many more years here.

Jan 09, 2021

Resha C

Stars: 5

Been a resident here for almost two years and I can say I enjoy living here . Alexis and the Maintenance staff are wonderful ( tony and his partner ( I forgot his name :-()are excellent at keeping the grounds clean. They really take pride in keeping the apartments nice . Maintenance orders are done fast and efficiently . The surrounding area is a bit sketchy looking but overall inside the apartments are great . Alexis is very understanding and caring and she worked with me through a tough time due to covid 19. The apartments have full size washers and dryers which is rare and the lay out of the apartments are good . Shout out to you guys for doing a great job .

Jan 03, 2021

Jenny X.

Stars: 5

The maintenance team Tony and Tory are awesome! Everytime a work order is put in, they are on it in a timely manner. They are very professional and it's...

Dec 16, 2020

rodrigollamas8

Stars: 4

This place is a diamond in the rough. Mainly thanks to the staff. I live in one of the non-renovated units but that doesn't bother me too much. Fridge works, stoves are gas (which is super rare), dish washer works, and there is laundry in unit. The leasing office is super sweet, they will work with you if you work with them. They're easy to negotiate with. Maintenance is always busy, but they will make time for you. The staff is thankfully a happy crew. The staff before them, was pretty sour and left A LOT unrepaired. This is a decent place to live on a budget. Everything you need is close by and the residents are pretty much respectful. Lots of yummy smells floating around during dinner.

Nov 18, 2020

Taliyah R.

Stars: 5

These are by far the most cleanest and modest apartments I've been to in awhile. Me & my fiancé recently moved in and we love it here. Very close to...

Oct 23, 2020

Daryl H.

Stars: 4

I'm still here! I ended up signing a new lease in September. The Charleston Apartments have vastly improved since I first moved in a year ago. Alexis, the...

Oct 09, 2020

Daryl H.

Stars: 4

I've lived here for only 8 months, but it's grows on you. Although there were issues and there still are, but this complex has made great strides. The...

Jul 03, 2020

Daryl H.

Stars: 4

I've lived here for only 8 months, but it's grows on you. Although there were issues and there still are, but this complex has made great strides. The...

Jun 18, 2020

KG S.

Stars: 5

I have lived here since July, and I toured the complex on the day the new management took over, so I can't speak to the old management as a tenant but what...

Feb 07, 2020

B

Stars: 4

Feb 04, 2020

Neureki

Stars: 5

Edit/Update: It seems ownership has changed since this review and after I had moved out, so proceed with caution and keep note of more recent reviews. I've been living here since 2016 of May, so now approximately 1 full year. (Review is as of May 01, 2017) Keep in mind the older reviews were previous management. I can see how that was an issue before, I can guarantee the new management is fantastic and very easy to approach. They're extremely friendly and have treated myself, my other tenant, and everyone else I've seen, well and courteously. They have great professionalism and every single staff member has never failed to answer any questions I've had, no matter how thorough I required the answer to be. The apartments themselves are great. I live towards the front of the complex, and even noise from here isn't bad at all. I can't speak for downstairs units since I'm in an upstairs unit, but the noises from other tenants are very minimal, and only audible if they're screaming in the next room over and you're close to the wall. (Obvious) Since I came in while the management was still relatively new, they have been visibly working hard to make the complex better than it ever has. They have been mass-remodeling units like crazy, re-painted the entire complex, re-roofing and are enforcing the necessary rules (I mean this in the best way. It's terrible living in an area where everyone breaks rules such as parking.) Every appliance is in tip-top shape, all stainless-steel if I'm not mistaken. All units COME WITH LAUNDRY UNITS, which is an absolute plus, especially considering the unit price. What's even better, they provide electricity through SMUD; your electricity rate can't get any better than that. Definitely give this place a chance. It's definitely a hidden gem, especially in the surrounding area it can be deceptive. That is literally the only downside I can think of; but if you're not interested in the immediate area, and want a great living space, and immediate access to almost every major high way in the Sacramento region (I can't even begin to explain the convenience of that.) then this place is definitely for you. I was considering moving after my lease was ending (i.e. a single family home for rent), but I couldn't find any place in the area that was better for the price.

Jan 15, 2020

Neureki

Stars: 5

Edit/Update: It seems ownership has changed since this review and after I had moved out, so proceed with caution and keep note of more recent reviews. I've been living here since 2016 of May, so now approximately 1 full year. (Review is as of May 01, 2017) Keep in mind the older reviews were previous management. I can see how that was an issue before, I can guarantee the new management is fantastic and very easy to approach. They're extremely friendly and have treated myself, my other tenant, and everyone else I've seen, well and courteously. They have great professionalism and every single staff member has never failed to answer any questions I've had, no matter how thorough I required the answer to be. The apartments themselves are great. I live towards the front of the complex, and even noise from here isn't bad at all. I can't speak for downstairs units since I'm in an upstairs unit, but the noises from other tenants are very minimal, and only audible if they're screaming in the next room over and you're close to the wall. (Obvious) Since I came in while the management was still relatively new, they have been visibly working hard to make the complex better than it ever has. They have been mass-remodeling units like crazy, re-painted the entire complex, re-roofing and are enforcing the necessary rules (I mean this in the best way. It's terrible living in an area where everyone breaks rules such as parking.) Every appliance is in tip-top shape, all stainless-steel if I'm not mistaken. All units COME WITH LAUNDRY UNITS, which is an absolute plus, especially considering the unit price. What's even better, they provide electricity through SMUD; your electricity rate can't get any better than that. Definitely give this place a chance. It's definitely a hidden gem, especially in the surrounding area it can be deceptive. That is literally the only downside I can think of; but if you're not interested in the immediate area, and want a great living space, and immediate access to almost every major high way in the Sacramento region (I can't even begin to explain the convenience of that.) then this place is definitely for you. I was considering moving after my lease was ending (i.e. a single family home for rent), but I couldn't find any place in the area that was better for the price.

Jan 15, 2020

Warriors Fan

Stars: 5

Dec 22, 2019

Alexander Valdovinos Kay

Stars: 5

Dec 22, 2019

Daryl H.

Stars: 5

I moved to The Charleston Apartments at the end of August of this year from Rohnert Park (Santa Rosa) area. I had lived in the area since 2009. I was born...

Sep 18, 2019

Fred B.

Stars: 5

The Charleston is a fantastic place to live! I have lived here for over 2 years and I have experienced nothing but great things. I have had no issues with...

Sep 09, 2019

Fred Blackstone

Stars: 5

Let me start off by saying I have lived here for a number of years. Since I have moved in I have had no issues with any of my neighbors or the staff. It has been my experience that this has been a nice quiet place to live. At the beginning of July, there was a management switch. Now I’m not sure why that happened, but in the time the new team has been here many things have been corrected around the property that the previous management neglected. Overall I have enjoyed my stay at The Charleston and I hope to continue to be a resident here! BTW..the renovated units here look AMAZING!!

Sep 03, 2019

Porsha Harden

Stars: 5

Very good

Mar 06, 2019

Vannessa Jauregui

Stars: 5

Love love love it here

Dec 07, 2018

JERNITA ZENN

Stars: 5

Nov 24, 2018

Javone Jackson

Stars: 5

May 21, 2018

Jacques Tolbert

Stars: 5

Apr 24, 2018

Yanka Nemkova

Stars: 5

Since we got another management last year, it's so much better. The Managment in 2016-2017 was horrible. So glad they aren't here yet. We like living here. The keep the place nice and clean.

Jan 17, 2018

Yana Yana

Stars: 5

Since we got another management last year, it's so much better. The Managment in 2016-2017 was horrible. So glad they aren't here yet. We like living here. The keep the place nice and clean.

Jan 17, 2018

Neureki

Stars: 5

I've been living here since 2016 of May, so now approximately 1 full year. (Review is as of May 01, 2017) Keep in mind the older reviews were previous management. I can see how that was an issue before, I can guarantee the new management is fantastic and very easy to approach. They're extremely friendly and have treated myself, my other tenant, and everyone else I've seen, well and courteously. They have great professionalism and every single staff member has never failed to answer any questions I've had, no matter how thorough I required the answer to be. The apartments themselves are great. I live towards the front of the complex, and even noise from here isn't bad at all. I can't speak for downstairs units since I'm in an upstairs unit, but the noises from other tenants are very minimal, and only audible if they're screaming in the next room over and you're close to the wall. (Obvious) Since I came in while the management was still relatively new, they have been visibly working hard to make the complex better than it ever has. They have been mass-remodeling units like crazy, re-painted the entire complex, re-roofing and are enforcing the necessary rules (I mean this in the best way. It's terrible living in an area where everyone breaks rules such as parking.) Every appliance is in tip-top shape, all stainless-steel if I'm not mistaken. All units COME WITH LAUNDRY UNITS, which is an absolute plus, especially considering the unit price. What's even better, they provide electricity through SMUD; your electricity rate can't get any better than that. Definitely give this place a chance. It's definitely a hidden gem, especially in the surrounding area it can be deceptive. That is literally the only downside I can think of; but if you're not interested in the immediate area, and want a great living space, and immediate access to almost every major high way in the Sacramento region (I can't even begin to explain the convenience of that.) then this place is definitely for you. I was considering moving after my lease was ending (i.e. a single family home for rent), but I couldn't find any place in the area that was better for the price.

May 01, 2017

rishap kumar

Stars: 5

what is the alarm code

Dec 12, 2016

Layla Edwards

Stars: 5

Amazing apartment

Jun 10, 2015